Instructions
How users interact with your AI is as important as what the AI does. The same underlying model capability can produce a frustrating experience or a delightful one depending on how it's wrapped. The interaction pattern you choose — how users start, how they steer, how they receive output — shapes whether people trust the AI, use it repeatedly, and recommend it to others.
The trap is defaulting to chat. Most builders default to a chat interface because it's familiar. But chat is not always the right pattern — and for many niche copilots, it's actually a poor choice. Chat requires users to know what to ask, which is a surprisingly high bar. It's also slow, unstructured, and hard to integrate into a specific workflow. Generation interfaces (where the user provides structured input...
