Hiring is one of the most consequential decisions you’ll make

Every hire changes your business meaningfully. Costs, capacity, culture, decision-making, dynamics — all of these shift with each person added. A well-timed, well-fitting hire makes the business stronger across many dimensions. A poorly-timed or poorly-fitting one can be one of the most expensive mistakes you’ll make.

Founders tend to err in two opposite directions. Some hire too quickly, in response to short-term pressure, before the business genuinely needs more people. Others hire too slowly, running themselves and a small team into the ground while resisting the cost of additions.

Getting team structure right means resisting both pulls. Hire when the business has genuinely earned the capacity, structured to amplify the team ...

Team structure and capacity (without overhiring)